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CHAPTER 1 Employee Engagement, Communication, and Golf

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Communication is a bit like professional golf. If you’ve ever watched a golf tournament, you’ve likely noticed that the person who comes in first and the person who comes in second are only separated by a few swings or strokes of the golf club – sometimes as few as one or two.

In terms of prize money, however, as little as one swing of the golf club can make all the difference!

As with golf, small changes in how we communicate can have a huge impact on employee engagement. Making a conscious effort to choose our words wisely, use techniques that build relationships, and use language that builds people up as opposed to tearing them down can make all the difference with respect to building good working relationships. This is crucial because positive relationships are one of the key drivers of employee engagement.

If we practice better communication, we will have better relationships, more engaged employees, stronger bonds with our families, enhanced workplace productivity, and a reputation as the kind of person others want to work with and for. Improving communication doesn’t have to be complicated, since small changes in communication can lead to huge benefits. To increase the likelihood that you will continue improving, start small: choose one tip, tool, or technique and start practicing it today.

Focus on small, well-leveraged changes that will result in an “engaging” style of communication.

When the Economy Changes ... I'm Outta' Here

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