Читать книгу When the Economy Changes ... I'm Outta' Here - Pamela Jett - Страница 7

It is remarkable what an amazing difference this small change can make! When you simply ask “Will this work?” you are asking a yes or no question. It is then far too easy to answer, “Nope – it won’t work” and dismiss a potentially useful or valid tool simply because at first glance, it isn’t a neat and tidy solution.

As you read this book, ask yourself “How will this work in my organization?” or “How will this work for me?” When you add the “how” to this question, it opens your mind, broadens your vision, and increases the likelihood that what you learn will be applied. You will also see applications that might not be obvious at first, but can be very valuable in the long run.

Savvy communicators will use this change in language to foster em- ployee engagement. One of the key drivers of employee engagement is making people feel their contributions are valued. When discussing new ideas, instead of asking your team or peers “Will this work?” ask them “How will this work?”

Be prepared for innovative and creative answers! Not only will this question help broaden employees’ horizons and open their minds, but it creates an atmosphere where innovation and creativity are not only valued but actively sought. You will also find that employees have a greater amount of “buy-in” or engagement with the answers because they have had a part in creating them.