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Thank you for reading The Busy Leader’s Handbook. It’s meant to be a quick and easy resource for leaders at all levels. Knowing how overloaded and overwhelmed leaders can be, we purposely kept chapters short and to the point. Each one features high-impact, granular, “how to” tactics that leaders can start using right away. These tactics work. I’ve seen them get outstanding results over and over throughout my career.

This book has three sections. Section 1 delves into some key leader skills and behaviors. Together, these chapters capture the mind-set, attitude, and capabilities the best leaders tend to possess. We put them first because they are the foundation for everything else. We all need to become the best leaders we can be before we’ll be able to bring out the best in others.

Section 2 is about optimizing employee performance. It explores what exceptional leaders do (and don’t do) to create a positive, productive, engaging workplace culture and inspire people to consistently put forth their best efforts. Great leaders create environments in which people grow, thrive, and find a powerful sense of meaning. They lead teams in a way that creates results far greater than the sum of the individual efforts. A leader who masters these practices will set up their people to truly shine.

Finally, Section 3 addresses strategic and foundational topics. These chapters focus on the structure, processes, and groundwork that need to be in place if you’re to build a successful organization. Why do we cover these last? Simply because without the efforts of leaders and employees there would be no company to run!

While it would be terrific if people read cover to cover, it’s not necessary. This is a reference book and chapters are designed to be self-contained. Feel free to read the topic (or topics) you need help with in the moment and save the rest for another day. (Also, don’t be surprised if you notice some crossover. Leadership is organic and its components interconnected: topics don’t fall neatly into categories!)

Whether you’re a new leader or a more seasoned one, I hope you will benefit from this book. Feel free to share it with other leaders and managers inside your company. The more people who embrace the proven principles of great leadership, the stronger your business will be.

I wish you and those you lead much success and fulfillment on your journeys. Leadership is a noble calling and if this book can play a small role in helping you do it better, I will be so grateful.

Quint Studer