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Rae Stonehouse
PROtect Yourself! Empowering Tips & Techniques for Personal Safety: A Practical Violence Prevention Manual for Healthcare Workers
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Chapter Two OVERVIEW: THE PROBLEM OF VIOLENCE IN THE WORKPLACE
The Most Recognizable Forms of Violence Include:
Violence also includes:
The Impact of Workplace Violence on Workers
Assault/Abuse Directed Towards Care-Giver An Overview
Definitions of Violent and Aggressive Behaviour
Threats:
Signs of Disturbed Behavior Quick List
Signs & Symptoms of Aggressive Behavior
Chapter Two Summary:
Chapter Three
ASSESSMENT Risk Assessment for Violence Purpose:
History of Violence
Assessment Questions:
Diagnosis: Cognitive Impairment:
Withdrawal Assessment:
Mentally Ill Clients
Risk Factors for aggression in elderly clients:
Criteria: Environment/Milieu of Treatment
Environmental Risks in Community Care:
Criteria: Sensitivity to disruptive events:
Criteria: Staffing/Staff Attitude
Triggers for Aggression:
Violence in the Workplace Self-Assessment
Communication with a Disturbed Individual General Attitude and Approaches: A.Attitude or feeling state
B.Speech
C.Non-verbal messages
D.Empathic Listening (an active process to discern what a person is saying)
Listening Versus Really Hearing
Chapter Three Summary:
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