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The Impact of Workplace Violence on Workers
ОглавлениеWorkplace violence may result in physical and/or psychological injuries to the worker as follows:
Workers
Physical injury/Psychological injury:
•Grief, denial, self-blame
•Depression, anger, disbelief
•Anxiety, shock, apathy
•Dependency, helplessness
•Symptoms of PTSD (post-traumatic stress disorder)
•Fear of future threats or injury
•Self-doubt
•Powerlessness
•Fear of returning to work
•Decreased job performance
•Changes in relationships with co-workers/families
•Extended time off
•Physical illness
•Sleep pattern disturbances
•Headaches
•Impaired stress management and substance abuse
Co-workers
Psychological impact:
•Denial, self-blame
•Blaming of victim, leading to conflict or distrust among co-workers
•Anger, increased stress
•Fear for their own safety
•Lower workplace morale
•Re-distribution of the workload due to the worker’s leave as a result of physical and/or psychological injury
Editorial Comment: You may notice that many of the statistics quoted throughout this manual are related to nursing in British Columbia, Canada. From a purely statistical standpoint they can easily be dismissed as being too small of a number to generalize as to the incidence of violence in a worldwide nursing profession. It is not the intent of this book to provide up to date statistics that are applicable to the reader’s geographical region. If these statistics are important to you I suggest that you research your respective Occupational Health & Safety organizations and Workers Compensation Boards.
Having said that, the intent of this manual is to serve as a resource to you in providing practical techniques in dealing with workplace violence.