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The Scrum Master owns the process and is held accountable for enhancing team performance. The 2020 update to the Scrum Guide elevates the role of the Scrum Master from a servant leader to that of a true leader who serves the Scrum Team and the larger organization (Schwaber and Sutherland 2020). In the 2020 Guide, the switching around of the words from a “servant leader” to “a leader who serves” is intended to recognize that the Scrum Master helps focus on the leadership role of the Scrum Master to help achieve the project goals. The Scrum Master is accountable for the Scrum Team's effectiveness by enabling the Scrum Team to improve its practices, within the Scrum framework. Nonetheless, the Scrum Master is not a boss, a project manager, or a decision‐maker. The Scrum Master is a coach, facilitator, and an Agile champion. The Scrum Master is accountable for the Agile team happiness and why this is important. They remind the Agile team members of the benefits and value of the Agile approach whenever needed and encourage the right behaviors from the team members. For example, the Scrum Master may remind team members to be honest and transparent in their communications. The Scrum Master facilitates all meetings, including daily meetings. They coach the Agile team members in self‐management and cross‐functionality; help the team focus on creating high‐value increments that meet the Definition of Done; and facilitate the removal of impediments or roadblocks and obstacles to help the team progress and remain efficient in completing Sprints, ensuring that all Scrum events take place and are positive, productive, and kept within the timebox. A Sprint is a short, timebound cycle within which team members complete an increment of work to deliver products the customer needs based on whatever is most important to the customer at the time.