Читать книгу The Nordstrom Way to Customer Experience Excellence - Reeves breAnne O. - Страница 3

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In loving memory of my parents,

Fred and Florence Spector,

who taught me The Spector Way:

Work hard, be good, do well

– R.S.

Thank you, Clara June Reynolds,

for reminding me every single day,

to stay silly, be nice, put others first,

enjoy life, and most importantly, have fun!

– B.O.R.

The Nordstrom Way to Customer Experience Excellence

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