Читать книгу Communication For International Business - Rus Slater - Страница 7

Communication is a two-way process. Many books on the topic, and many people, will start addressing the issue of communication by looking at the matter of transmitting information to another party. But receiving information, and understanding the environment in which your message is received, is critically important. This is particularly vital when you are trying to get a message across to someone who doesn’t speak the same language as you as their native tongue. Or someone who is in a completely different time zone or working environment. You may not be able to see each other so there may be no non-verbal cues to their real meaning. This chapter aims to help you to avoid some of the more common errors in international communication.