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Table of Contents – Inhalt

ACKNOWLEDGEMENTS/DANKSAGUNG

Introduction

The Importance of Transcultural (Intercultural) Comptetence in Health Care

What is Culture?

What is Intercultural Competence?

The Critical Incident Method

What Is a Critical Incident?

Why Use Critical Incidents?

How to Use Critical Incidents

Descriptions of Themes and Related Critical Incidents

CRITICAL INCIDENT 1: A Cup of Tea

CRITICAL INCIDENT 2: Newborn Baby

CRITICAL INCIDENT 3: Hands Off!

CRITICAL INCIDENT 4: Infant Formula

CRITICAL INCIDENT 5: Just Can’t Stay

CRITICAL INCIDENT 6: Keep Smiling!

CRITICAL INCIDENT 7: Listen to Me!

CRITICAL INCIDENT 8: The Mamma-Mia-Syndrome

CRITICAL INCIDENT 9: Me First!

CRITICAL INCIDENT 10: New Kid on the Block

Introduction to the DMIS

The Six Stages of the DMIS

CRITICAL INCIDENT 11: Not Today!

CRITICAL INCIDENT 12: Pain

CRITICAL INCIDENT 13: Incompetent Koga

CRITICAL INCIDENT 14: Yes, No, Maybe?

CRITICAL INCIDENT 15: The Shower Assessment

CRITICAL INCIDENT 16: Mourning

CRITICAL INCIDENT 17: Rubber Time

CRITICAL INCIDENT 18: The Final Moment

CRITICAL INCIDENT 19: Thumbs Up

CRITICAL INCIDENT 20: Touch Me Not

CRITICAL INCIDENT 21: Hydrotherapy

CRITICAL INCIDENT 22: Future Opportunities

CRITICAL INCIDENT 23: Who Is in Charge?

CRITICAL INCIDENT 24: The Shaitel

CRITICAL INCIDENT 25: Gender Separation

Einleitung

Warum ist transkulturelle (interkulturelle) Kompetenz im Gesundheitsbereich wichtig?

Was ist mit dem Begriff «Kultur» gemeint?

Was bedeutet interkulturelle Kompetenz?

Die Critical-Incident-Methode

Was sind Critical Incidents?

Was sind die Stärken der Critical-Incident-Methode?

Wie werden Critical Incidents eingesetzt?

Thematische Zuordnung

CRITICAL INCIDENT 1: Eine Tasse Tee

CRITICAL INCIDENT 2: Das neugeborene Kind

CRITICAL INCIDENT 3: Hände weg!

CRITICAL INCIDENT 4: Babynahrung

CRITICAL INCIDENT 5: Nein, nicht länger!

CRITICAL INCIDENT 6: Immerzu lächeln

CRITICAL INCIDENT 7: Konsens

CRITICAL INCIDENT 8: Das Mamma-mia-Syndrom

CRITICAL INCIDENT 9: Ein Privatpatient

CRITICAL INCIDENT 10: Neu im Team

Einführung ins Entwicklungsmodell der interkulturellen Sensibilität EMIS

Die sechs Phasen des EMIS

CRITICAL INCIDENT 11: Heute nicht!

CRITICAL INCIDENT 12: Schmerzen

CRITICAL INCIDENT 13: Der inkompetente Koga

CRITICAL INCIDENT 14: Ja, nein, vielleicht?

CRITICAL INCIDENT 15: Machen Sie sich zum Duschen bereit!

CRITICAL INCIDENT 16: Trauer

CRITICAL INCIDENT 17: Gummizeit

CRITICAL INCIDENT 18: Der letzte Moment

CRITICAL INCIDENT 19: Daumen nach oben

CRITICAL INCIDENT 20: Berühre mich nicht!

CRITICAL INCIDENT 21: Hydrotherapie

CRITICAL INCIDENT 22: Zukünftige Chancen

CRITICAL INCIDENT 23: Wer ist verantwortlich?

CRITICAL INCIDENT 24: Der Scheitel

CRITICAL INCIDENT 25: Geschlechtertrennung

AUTHORS/AUTOREN

RESEARCHER/MITARBEITERIN:

TRANSLATIONS/ÜBERSETZUNGEN

Intercultural Interactions for Health Professions / Interkulturelle Begegnungen in Gesundheitsberufen (E-Book)

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