Читать книгу Digital Government Excellence - Siim Sikkut - Страница 28

I always told people that we need to be human first. People in the ICT sector tend to forget sometimes that they are human at the end of the day, that we are not robots. We are requested to digitize systems, but we are also the people who will benefit from this digitization. Thus, we need to see these systems from the perspective of human eyes first rather than from IT analyst or strategist eyes.

I also had to make sure that the team members saw the vision and mission of our organization when selecting them. When I recruited senior team members, I did not care about their specialty degrees. The most important part was if they believed that we could change things through ICT. The main thing was if they were enthusiastic about using these tools to make positive changes in our communities.