Читать книгу Digital Government Excellence - Siim Sikkut - Страница 77

We have three hundred municipalities and about eighty agencies in Finland. The plan was to create common base digital services for the public sector so that none of these institutions would have to create the same things themselves. Instead, there are common services that everybody can find, reuse, and be more cost-effective this way. This included electronic identity to connect people to services securely and a digital mailbox for secure communication between people and public sector agencies. There is a service catalog, where all people can find information about all public sector services, and there is a one-stop-shop for citizens to access the digital service and see all their state-held information in one place. All these are part of suomi.fi package.

Our achievement was that we got those common services built and available. Then we got the agencies to use them with money as a support to start using the services and with a law that told them that everybody also had to do it this way. In the end we would not have common services that nobody would use.