Читать книгу Digital Government Excellence - Siim Sikkut - Страница 84

It helped that I came in with new ways of working. For example, I heard that my direct reports were telling their units partially different stories compared to what had been agreed on or discussed in the management team of the department. I then started doing and sharing out management meeting overviews after these meetings. Basically, the whole department was invited for a short overview meeting where I told what we had decided so that everybody heard the same story.

There had been all-department meetings that had been optional, and I made them mandatory. You could only miss if you were ill. I did not allow the use of laptops in these meetings anymore, because I had heard that previously they used the laptops during the meeting to joke on what was being told and to not take part. I also started doing Maija's morning coffees: a regular meet where anybody was allowed to come in and ask whatever questions they wanted.