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Doing Workshops Is a Fine Idea, but It Does Not Have to Lead to Buy-In—How Did You Achieve That?

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It depends on how you structure these discussions. When we discussed strategy work in the meetings, we sometimes used outsiders for facilitation, but mainly we ran the sessions ourselves. It was either me or some of our team's experts. We worked out beforehand how we wanted to run the workshop, what we wanted to have as the outcome, the time lines, and methods. So, these discussions were very well prepared.

That is also why those who joined the workshops loved them. Whenever we got the feedback, it showed that participants thought the strategy sessions were the best ones. People got straight to work because everything was prepared beforehand. There was no general discussion only, but working on boards, getting to results, voting on the best ideas, moving on to work on those best ideas.

That is how I have always worked. My earlier boss in the private sector always said: “We do not take or get any consultants; we have Maija!” I am not a consultant but have gotten a lot of practice on cocreation, looking, and understanding together with others the pitfalls or possibilities.

Digital Government Excellence

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