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What Do You Consider Your Biggest Achievement in the GCIO Role?

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I had been asked to deliver, and we delivered: the X-Road implementation, suomi.fi services, information management law, and so on.

We also created a Digitalization Agency to drive true digitalization in the government and its services.5 Its trial some years earlier had not succeeded. With people and mindsets changing, we managed to get the idea adopted. The agency is meant to aid and boost digitalization efforts of ministries.

I am happy that I was also able to create good and trustworthy relationships. This includes with all my four ministers. We built up personal good relations with them even though they were from different parties. I have always told my opinion, and always looked out for Finland as a whole, and that was the premise of our collaboration.

I also built up a wide network in the whole state, including municipalities and especially ministries, but also on international level. Our customers are our agencies, we need to deliver for them and keep in touch. But the network meant I was able to always connect and ask for advice or help. If you have good contacts, you always find where to ask for help or support. Networking takes work. That is why I started to work on it in the beginning already.

Digital Government Excellence

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