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ОглавлениеHOW TO USE THIS BOOK
Who Should Read This Book?
The stories in this book will appeal broadly, but the lessons these stories offer are most valuable to people in the world of product development who spend time talking to users. Researchers, designers, product managers, software developers, marketers and beyond—anyone who is learning from people in order to do a better job at creating a thing should read this book. While someone with more experience interviewing users will likely see more connections to their own experience, the lessons here for doing better research are valuable to anyone who does—or will do—user research.
What’s in This Book?
Each chapter deals with one challenging aspect of user research. A chapter begins with an overview of the topic and is then illustrated by several different war stories by different authors. The chapter concludes with a list of takeaways that show you how to apply the lessons of the stories to your own user research practice.
What Comes with This Book?
This book’s companion website ( http://rosenfeldmedia.com/books/user-research-war-stories/) contains a blog and additional content. The book’s photos are available under a Creative Commons license (when possible) for you to download and include in your own presentations. You can find these on Flickr at www.flickr.com/photos/rosenfeldmedia/sets/.
