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Counting to ten when you’re upset

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When something doesn’t go your way in the online classroom, count to ten before reacting. If you read a comment that seems unkind or downright mean, don’t blast off a nasty response. We say much more about netiquette in Chapter 15, but the bottom line is that you need to write civilly in the online world. Emotions are often incorrectly “read” into written communication, and this causes definite problems.

This is where the asynchronous nature of online learning is a real advantage, too. If John writes something that is borderline offensive on Thursday evening, Kelly can wait until Friday to see whether others have noticed and diplomatically said something. If not, she can then respond with a cooler head.

Online Learning For Dummies

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