Читать книгу The Interpersonal Communication Playbook - Teri Kwal Gamble - Страница 110

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Steps involved:

(1) We develop expectations of people or events.

(2) We express those expectations verbally and/or nonverbally.

(3) Others adjust their behavior to match our verbal and/or nonverbal messages.

(4) Our expectation becomes reality.

(5) The confirmation of our expectation strengthens our original belief.

The cycle continues from step 5 to 1.