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Главная Авторы Teri Kwal Gamble The Interpersonal Communication Playbook

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The Interpersonal Communication Playbook

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Страница 1Страница 2Страница 3Страница 4 The Interpersonal Communication Playbook Страница 6Страница 7 Acknowledgments About the Authors 1 Interpersonal Communication: Why It Matters Learning Objectives Communication Presence How Do You Decide Whether to Speak With a Person Face-to-Face or Text? What Do You Know? What is Interpersonal Communication? Interpersonal Communication is About Relationships Interpersonal Communication Takes Two Interpersonal Communication Establishes Connection Interpersonal Communication is a Lifelong Project Models of Interpersonal Communication People Messages Channels Noise Feedback Context Effect Visualizing Communication How Does Interpersonal Communication Enhance Life? It Fulfills Psychological Functions It Fulfills Social Functions It Fulfills Information Functions It Fulfills Influence Functions Understanding Interpersonal Contact Five Characteristics of Interpersonal Communication Interpersonal Communication Is a Dynamic Process Interpersonal Communication Is Unrepeatable Interpersonal Communication is Irreversible Interpersonal Communication is Learned Interpersonal Communication is Characterized by Wholeness and Nonsummativity Interpersonal Patterns Five Communication Axioms Axiom 1: You Cannot Not Communicate Axiom 2: Every interaction has a Content and Relationship Dimension Axiom 3: Every Interaction Is Defined by How It Is Punctuated Axiom 4: Messages Consist of Verbal Symbols and Nonverbal Cues Axiom 5: Interactions Are Either Symmetrical or Complementary Diversity and Cultural Considerations Diversity and Communication Style Orientation and Cultural Context Individual and Collective Orientation High-Context and Low-Context Communication The Impact of Gender Gender and Communication Style The Impact of Media and Technology On the Way to Gaining Communication Competence Add to Your Storehouse of Knowledge About Interpersonal Communication Recognize the Effects of Your Relationships Analyze Your Options Interact Ethically, Respect Diversity, and Think Critically Consider these questions: Practice and Apply Skills to Improve Interpersonal Presence Demonstrate your understanding by answering these questions: Chapter Summary Check Your Understanding Key Terms Descriptions of Images and Figures 2 Self-Concept, Identity, and Communication Presence Learning Objectives What Do You Know? Self-Concept: Your Answer to Who You Are How Are the Self and Self-Concept Related? How Accurate Is Your Self-Concept? Self-Esteem: Assessing Self-Worth High Versus Low Self-Esteem Self-Esteem and Personal Performance Others Help Shape Our Self-Concept We Reflect Others’ Appraisals Consider these questions: We Compare Ourselves with Others We Have Perceived, Ideal, Possible, and Expected Selves Goffman’s Dramaturgical Approach Reactions to You: Confirming, Rejecting, and Disconfirming Responses The Self-Fulfilling Prophecy It’s a Cycle The Pygmalion Effect Revising Your Self-Concept: Reexamining Impressions and Conceptions Can You Reinvent Yourself? Diversity and Culture in Relationships: How Important is the “I”? The Self in Individualistic and Collectivistic Cultures Consider these questions: The Self in High- and Low-Context Cultures The Self in High- and Low-Power-Distance Cultures Loneliness and Self-Discontent Across Cultures Gender and Self-Concept Seeing the Self Through the Media and Technology Looking Glass Consider these questions: The Impact of the Media The Impact of Technology Gaining Communication Competence: Ways to Strengthen Your Self-Concept and Communication Presence Update Your Selfies Conduct an Image Review Explore Others’ Impressions of You Picture Infinite Possibilities Recipe for Success in College What Do You Think? Chapter Summary Check Your Understanding Key Terms Descriptions of Images and Figures 3 Perception and Social Experience Learning Objectives What Do You Know? Our Perception Defines Our Reality Do We Perceive the Same Social Reality? Standpoint Theory The Perception Process in Action Selection Organization Evaluation and Interpretation Memory Response Attribution Errors Frameworks of Perception Schemata Perceptual Sets and Selectivities Unconscious Bias, Ethnocentrism, and Stereotypes More Barriers to Accurate Perception Age and Person Perception Fact-Inference Confusions Allness Indiscrimination Frozen Evaluations Snap Judgments Blindering Judging Others More Harshly Than Ourselves Diversity and Culture: Interpreting Through Different I’s Gender and Perception The Media, Technology, and Perception The Media and Perception Technology and Perception Gaining Communication Competence: Enhancing Your Perceptual Skills Recognize the Part You Play Be a More Patient Perceiver Become a Perception Checker Widen Your Focus See Through the Eyes of Another Build Perceptual Bridges, Not Walls Answer these questions: Chapter Summary Check Your Understanding Key Terms Descriptions of Images and Figures {buyButton}

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