Читать книгу The Interpersonal Communication Playbook - Teri Kwal Gamble - Страница 43
Axiom 1: You Cannot Not Communicate
ОглавлениеBehavior has no opposite. We cannot voluntarily stop behaving. Even if we consciously decide not to respond, even if we do our utmost not to move a muscle or utter a sound, our stillness and silence are responses and have message value and influence others.