Читать книгу The Interpersonal Communication Playbook - Teri Kwal Gamble - Страница 34
Understanding Interpersonal Contact
ОглавлениеEvery interpersonal communication contact has certain essential elements and serves one or more functions. Every interpersonal communication contact also features the following:
Key characteristics: descriptions of the communication that are common across different situations or contexts
Core communication principles: identifiable behavioral patterns and motivations
Axioms: the fundamental rules by which communication may be analyzed or explained