Читать книгу The Interpersonal Communication Playbook - Teri Kwal Gamble - Страница 32

During interpersonal contacts, as we share information, we reduce the amount of uncertainty in our lives. By taking in information, we meet the need to acquire knowledge.

Information is not the same thing as communication. Just as more communication is not necessarily better communication, more information is not necessarily better information. Sometimes no information and no communication may be the best course. We can, after all, talk a problem or issue to death. Thus, just as there is a time to talk, there is a time to stop talking and listen.