Читать книгу The Interpersonal Communication Playbook - Teri Kwal Gamble - Страница 11

After completing this chapter, you should be able to

1 Define and explain the importance of communication presence

2 Define interpersonal communication, distinguishing it from other types of communication

3 Use a communication model to identify the essential elements and transactional nature of interpersonal communication

4 Explain the functions interpersonal communication serves

5 Describe the characteristics, core principles, and axioms of interpersonal communication

6 Explain how gender and culture affect interpersonal communication

7 Provide examples of how digital media influence interpersonal contacts

8 Develop a plan to improve interpersonal communication

I truly believe that life is a contact sport. You never know just who you’ll meet and what role they might play in your career or your life.

—Ken Kragen

Let’s talk about interpersonal communication. Do you ever stop what you’re doing to think about it? Have you, for example, ever wondered how others assess your interpersonal presence? For instance, after being with you, might they describe you as attentive or distracted, authentic or fake, empathic or distant? And how should you react to their description? Might you take steps to change in response to assessments that are less than positive?

What about your own assessment of your communication behavior and choices? How, for example, do you decide if it would be better to interact with another person face-to-face or via text? What if you had to choose between texting or calling? What if your options were to post on someone’s Facebook wall or to Instagram? What do your answers suggest about your interpersonal availability and preferences? What’s your go-to means of communicating—the one you usually find most comfortable and appealing? Are you best at communicating with others who are physically present or communicating via social media? And why does any of this matter?■