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02 Personal branding

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What follows may trigger some resistance, because if you’ve never put yourself out into the world before in a big way, man oh man it can be scary! Building a digital business through content marketing and a personal brand is the most effective way to accelerate your growth and reach your goals faster.

‘Online’ can prompt the misconception that the transaction isn't as personal as shopping in a traditional bricks-and-mortar business. Actually it's more personal. In order to buy from you, your prospective client needs to:

 know you

 like you

 trust you.

You will be able to achieve this so much faster if you step forward and own your expertise rather than hiding behind a brand name. If you never want to show your face and be the one talking about your business, then I suggest creating an online course may not be for you. You may create the most valuable product that the world absolutely needs, but if no one ever sees it, you've totally wasted your time. The way for your products to be seen is for you to be seen. It's time to step into the light.

We all feel like we're not good enough in some way. Everyone is unique, but having hang-ups is far from unique. So rather than let it stop you, embrace what makes you uniquely you. This shift in perception can sometimes take time. I know that when I first became a franchisor I had an idea in my head of what a professional woman looked like and decided that was the image I should project. So I marched into Portmans womenswear store and bought a suit and some terribly uncomfortable high heels and practised being more ‘professional’. Thankfully, gone are the days when we needed to ‘look the part’. That was the old way of doing business. You're now more likely to find the wannabes in designer clothes and the successful ones in jeans and a t-shirt.

A few years ago, after a long day of speaking on stage, I went to the end-of-conference social event to chat with the participants, but soon had to excuse myself and go home. I wasn't overtired or feeling unwell; the problem was my feet were killing me! Trying to look the part meant suffering excruciating pain. I would never show up for an event in flat shoes because I thought it looked disrespectful, and I didn't want the organiser to think I didn't care enough to ‘dress up’. But that night I vowed that henceforth I would always wear clothes I was comfortable in. Now I wear an array of gorgeous flat shoes that I can literally bounce around the stage in and have standing conversations for as long as I like! Embracing who you are and what clothes you're comfortable in will always help you perform better. You may love high heels — all power to you (and your feet). Just go with what's right for you.

The clothes we wear do matter. As a projection of ourselves, they affect how people perceive us when they make that initial snap judgement. We may as well let people judge us on who we really are, because we're going to be judged anyway. I love colourful clothes and wearable art. I'm sure some people will see me and think I look like a ridiculous walking rainbow, but others will think how wonderfully colourful and happy I look. Attract (or polarise) your audience by showing up as you really are. You'll be much happier for it, because your clients will be people who are attracted to the same vibe.

Having a personal brand doesn't mean having no privacy. This is one of the most common objections I hear. When we think of personal brands, we may think of Instagram influencers flooding the world with selfies and model poses. By ‘personal brand’, I mean showing up as yourself, allowing the world to see the massive value you offer, and not dimming your light.

Decide now, as you embark on building your personal brand, what parts of your life you're happy to share and what parts you'd prefer to keep private. What works for someone else might not work for you. It's up to you to decide how much of yourself you want the world to see. Back in 2016 I had to deal with a cyber stalker. The experience totally shifted my relationship with the internet, social media and how much of my life I shared. I am very open and will share pretty much everything about my business and happily answer anyone's questions. I make myself readily available online to talk about business and some of my hobbies. I have two children but they're rarely in my social media. You won't find a tour of the inside of my house, or where I'm on holiday until I've left the location, and you'll very rarely see me sharing my experiences with friends or family. My social media is for business and I am very purposeful about that. People buy my expertise, and they need to know I have credibility in that area before they do, but at no point in our transaction do they buy me. Building a personal brand does not mean you need to show your personal life. It means you can decide which parts you're happy to share so your clients can get to know you, leaving everything else for your wonderful private life.

For example, I show all around my office; my dog frequents my account because she's always at my feet; I share what I'm working on and what roadblocks I come up against so I can also share how I overcome them. I share my goals and sorrows where they relate to business, but not the rest of my life. Your clients don't care about that. They care about how you can fix the problem they're trying to solve and how equipped you are to do that.

I've talked about the merits of starting small and starting with one thing. This is easier not only for you but for others too. If family, friends and colleagues want to recommend you, you want to make it as easy as possible for them to do so. This means understanding exactly what it is you do and who you do it for, so you need to communicate clearly and explicitly who you serve and what you stand for.

When people speak about you when you're not in the room, what will they say? The personal brand you've crafted and projected — that's what will do the talking for you.

Million Dollar Micro Business

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