Читать книгу Root Cause Failure Analysis - Trinath Sahoo - Страница 38

The roots of RCA method can be traced to the broader field of total quality management or TQM. TQM has developed in different directions more or less simultaneously. One of these directions is the development of a number of problem analysis, problem‐solving, and improvement tools. Today, TQM possesses a large toolbox of such techniques. Further, problem‐solving is an integral part of continuous improvement. Thus, root cause analysis is one of the core building blocks in an organization’s continuous improvement efforts. However, it is important to keep in mind that root cause analysis must be made part of a larger problem‐solving effort that embraces a relentless pursuit of improvement at every level and in every department or business process of the organization.