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PART 3: PEOPLE

Chapter 9

Staffing Levels

Only those who will risk going too far will ever know how far they can go.

T.S. Eliot, Author.

Author: Jim Wardhaugh

Location: 2.3.3 Corporate Technical Headquarters

9.1 Background

When I first started work, I had no computer and I shared a telephone with six other engineers. I had a real-time information service in the form of an engineering clerk; I also had over a hundred employees with a bevy of foremen. As I progressed through my career, I have acquired a computer and a telephone of my own. I lost my real-time engineering clerk and the number of people reporting to me has shrunk every year. Indeed for most of my career, how many people I could get rid of each year and still get the job done seemed to be the most important factor in setting my salary increase.

What I have learned over the years about staffing levels is that:

Case Studies in Maintenance and Reliability: A Wealth of Best Practices

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