Читать книгу A Customer-oriented Manager for B2B Services - Valerie Mathieu - Страница 40

The work of the British economist Colin Clark in the 1940s, taken up by the Frenchman Jean Fourastié, proposed classifying the economy into three sectors: the primary sector, the secondary sector and the tertiary sector¹. This classification is the basis for our national accounts and INSEE today. But it must be recognized that service activities cannot be confined to the tertiary sector alone. If we look more closely at the activities of companies belonging to the first two economic sectors, we find two other types of service activities:

 – internally deployed services such as research and development or the corporate university;

 – services that the company combines with its products in order to position itself more advantageously in its markets or to benefit from additional financial income. The car manufacturer has long offered financing and after-sales services. The winegrower is increasingly interested in new activities such as wine tasting, cellar tours and the creation of an art center.

Without even including this tertiarization of the primary and secondary sectors, the tertiary sector has a major weight in all economies, and particularly in developed economies like France. In terms of value added, the tertiary sector accounts for 79.2% of the French economy and 56.8% if only the market services sector is taken into account. The primary and secondary sectors represent only 1.8% and 19%, respectively. In terms of employment, the hierarchy of sectors is the same; the tertiary sector accounts for 80% of total domestic employment, the secondary sector for 17% and the primary sector for 3% (INSEE 2019a).