Читать книгу A Customer-oriented Manager for B2B Services - Valerie Mathieu - Страница 44

While the economic data are unambiguous and show a reality dominated by services, the interpretations can diverge and confront us with a multiplicity of discourses, often contradictory, on the contribution of services to the economy. Should we be enthusiastic or worried about this quasi-monopoly of services?

Analysts of the macroeconomic evolution of societies have established two opposing theses³: the post-industrial thesis and the neo-industrial thesis.