Читать книгу Machine Learning with Dynamics 365 and Power Platform - Vinnie Bansal - Страница 10

Who doesn't want to envision the future of their business? And what's better than relying on customers for the transformation of your business? Understanding what customers want is one of the biggest challenges faced by businesses today. To understand what customers want requires focusing on these four transformational outcomes:

1 Empowering employees. Dynamics 365 empowers employees by giving them tools and actionable insights with the knowledge and information required to operate in real time.

2 Engaging customers. Dynamics 365 improves customer engagement by enabling employees to connect with potential customers proactively and regularly capture customer feedback to provide a personalized service experience.

3 Optimizing operations. Dynamics 365 provides a central source of intelligence that offers instant knowledge of your global workforce and supply chain with the flexibility to collaborate with various devices anytime to manage operations effectively and build innovative products.

4 Modifying the products or services in the business model. Dynamics 365 streamlines all your business processes and analyzes your business requirements to help you achieve your desired goal.

These four areas give an organization a comprehensive view to provide a standard rich data model that can consistently work across all your business applications to connect customers, products, people, and data.