Читать книгу Bartending - Adam Freeth - Страница 23

Because of your personality, your style of service will probably be different to the next bartender. Developing your personality behind the bar is like an actor developing their character profile; the bar is your stage so always give a great performance. This can be demonstrated in the smallest of ways, from the flourish in presenting a bottle of beer and glass and bringing them together neatly on a napkin, to the way in which you pour, shake and make your drinks.

To deliver impeccable service you must ensure that the guest leaves feeling delighted that you took the standard of service that one step further. This can be through interaction, bar tricks, light humour, general conversation and occasional flairing. Flairing is becoming increasingly popular with successful bars; the simplest of moves can have the largest impact on a guest’s experience – practise the moves and only when you have mastered them and feel confident, try them out and see the response you get.