Читать книгу Bartending - Adam Freeth - Страница 28

If the drinks are served correctly and to the highest possible standard of service, you can guarantee you will have customers flocking back to your bar. The customer journey does not end when they leave your bar for the first time, it continues with them in the conversations they have with work colleagues, friends, family and anyone else they share their experience of your service and the bar that they met you in with.