Читать книгу Decisively Digital - Alexander Loth - Страница 31

 Going digital demands that you assess what should be automated, not just what can be automated.

 To build and retain trust, focus on two key digital capabilities: security and resilience.

 In 10 years, people will be wherever they want to be, but we will never stop shaking hands, hugging, and seeking the feedback we can only gain from being physically together.