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How to Prepare for This Trend

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AI is going to revolutionize almost every facet of modern life, including business. Therefore, despite the challenges involved, businesses cannot afford to overlook the potential of AI. So how might you use AI in your business? Broadly speaking, companies are using AI to improve their business in three ways:

 Developing smarter products (see Trends 2 and 3 for great examples of this).

 Delivering smarter services (check out Trends 18 and 23 as examples of AI-driven services).

 Making business process more intelligent (Trends 12, 13, and 17 for just a few examples of AI-enhanced business processes).

Every business should consider whether they can use AI to improve their business in one or, ideally, all of these ways. But you’ll need a robust AI strategy in order to get the most out of AI – and a good AI strategy should always be linked to your overarching business strategy. To put it another way, you need to look at what the business is trying to achieve and then see how AI can help you deliver those strategic goals.

Tech Trends in Practice

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