Читать книгу Outsmarting AI - Brennan Pursell - Страница 22

When we say “Embrace the cyborg,” we refer to the institutional and functional level, not the individual. Of course, if you want to implant autonomous control systems into your body, you are free to do so. The biomedical implant industry has been around for quite some time, and recently it has begun to grow in new ways.

AI can assist life without an implant. Some companies are working on an AI solution that helps the blind to know their surroundings. The blind person carries or wears wide-angle video cameras and other sensors, the system classifies objects captured in the video files and other data, and an automated voice narrates the scene as the person moves through it. It’s wonderful!

On an institutional level, robots have been assisting people in their work in manufacturing plants and warehouses for years, and their numbers are rapidly increasing because AI makes them much more adaptable to changing circumstances than in the past. Now chatbots are helping as well. AI-powered predictive analytics can help people complete tasks better, more accurately, more effectively, and more efficiently in just about every sector of the economy.

All throughout organizations, AI can help augment people in their work through image identification, voice-operated controls, automatic data entry and transfer, and other functions. People should not be afraid of these AI augmentation tools, because the software will never be able to replace their critical thinking, sense of judgment, and human awareness and understanding, which in many ways is a business’s most valuable or fundamental asset. People, whether customers or coworkers, are frequently unpredictable, and computers are very bad at processing unforeseen situations.

Hybrid AI-human systems, combined with expert human policy makers, can deliver real business value for your organization.