Читать книгу Facebook For Dummies - Carolyn Abram - Страница 28

On the Internet, trolling refers to posting deliberately offensive material to websites to get people upset. Spamming refers to sending out bulk promotional messages. When we talk about harassment, we mean deliberately tormenting or bothering another person or group of people. If you do any of these things on Facebook, there’s a good chance your posts will be removed and your account can be shut down.

Facebook is about real people and real connections. It’s one thing to message a mutual friend or the occasional stranger whose timeline implies being open to meeting new people if the two of you have matching interests. However, between Facebook’s automatic detection systems and user-generated reports, sending too many unsolicited messages is likely to get your account flagged and disabled.

Similarly, Facebook aims to be a trusted environment for people to exchange ideas and information. If people deliberately disturb the peace with pornographic, hateful, or bullying content, that trust is pretty much broken. While there are many places on Facebook where you can find spirited public discussion of controversial topics, Facebook does respond to reports of offensive material and will take down anything it deems hate speech. (The definition of hate speech is a notoriously difficult needle to thread, so a common complaint against Facebook is that it allows too much hateful material to stay up for too long.)

If you see trolling, spam, harassment, or hate speech taking place, you can report the content or person to Facebook (you see how to report a photo, for example, in Chapter 11). Its Community Operations team will investigate the report. If you’re getting warnings about things like spamming, chances are you just need to tweak how you’re using Facebook. For example, you may need to create a Page instead of using your personal account for mass messaging. You see how to promote your business (or yourself) in Chapter 14.