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Every time you talk to someone, your body language either says, ‘Welcome, I am open to meet you and talk to you’, or ‘I am closed. I don’t want to listen to you. Go away.’ Even without speaking, we give out these welcoming or off-putting signals. What you feel shows up clearly in your posture, gestures and facial expressions.

Signs of positive, open lines of communication

 Open stance. Uncrossing your legs and arms and directly facing the other person shows that you are eager to talk or listen to them. Combine this with good eye contact for great open communication skills.

 Friendly expression. Generally, when your body language is open, you don’t have any defenses up because you have decided that you are with a ‘friend’. Your shoulders will be relaxed and you might be smiling or certainly have a relaxed expression on your face.

 Leaning forward. If someone has open body language and is leaning forward to catch what is said, they are interested and accepting what you are saying. If you are selling, this is a great time to close a deal.

one minute wonder Stay ‘open for business’ as much as possible on a day-to-day basis by keeping your attitude genuinely engaged. Our attitudes are contagious, so, if you are happy, interested and relaxed, you will have welcoming body language, and this will ‘infect’ the people around you.