Читать книгу Toxic Nursing, 2nd Ed - Cheryl Dellasega - Страница 8
table of contents
Оглавлениеpart 1 the relational nurse manager
clearing toxicity: scenarios, insights, and reflections
2 the newbie: mistreatment of new nurses
clearing toxicity: scenarios, insights, and reflections
2.2 The Right Kind of Experience
3 the know-it-all/criticism queen
clearing toxicity: scenarios, insights, and reflections
3.3 Anything You Can Do, I Can Do Better
clearing toxicity: scenarios, insights, and reflections
5 cliques, campaigns, and high-school drama
clearing toxicity: scenarios, insights, and reflections
5.3 Energy Vampire
5.4 Two Faced
5.5 Green-Eyed Monster
5.6 Who Gets Who
5.7 Favorites
5.8 The In Crowd
clearing toxicity: scenarios, insights, and reflections
6.1 Taking Credit
6.2 Thief
6.3 The Biggest Contest
6.4 Overdrive
7 nurse managers as the problem
clearing toxicity: scenarios, insights, and reflections
7.1 The “In” Crowd
7.2 Missing Leadership
7.3 Shortcomings Rather Than Strengths
7.4 Bully Boss
7.5 Don’t Rock the Boat
7.6 Sanctimonious Scheduling
clearing toxicity: scenarios, insights, and reflections
8.1 Male Drama
8.2 ManageMan
8.3 Through the Ranks
8.4 Sexism
8.5 The Nurse Is a Man
8.6 Insta-Not
clearing toxicity: scenarios, insights, and reflections
9.1 Superiority Complex
9.2 Taking Advantage
9.3 Global Issues
9.4 Shift Riff
9.5 Super Shift
clearing toxicity: scenarios, insights, and reflections
10.1 High Tech
10.2 Tradition
10.3 Allegiance
10.4 In for the Long Haul
11 competent and caring leaders?
clearing toxicity: scenarios, insights, and reflections
11.1 Those Who Can
11.2 Back in the Day
11.3 Spotty Management
12 social media, electronic communication, and professionalism
history of the information age
benefits of social media and the internet
social media and lateral violence
cyberbullying and the role of the healthcare organization
use of personal mobile phones in the nursing workplace
clearing toxicity: scenarios, nurse leader insights, and reflections
12.1 Public Shaming
12.2 Private Talk
12.3 Dirty Laundry
12.4 Whistleblower or Unprofessional?
12.5 Inaccuracies
12.6 Cyberslacking
12.7 24/7 Access
12.8 Facebook Clique
12.9 A Different Kind of Viral
part 3 navigating toxic systems
clearing toxicity: scenarios, insights, and reflections
13.1 Mergers/Demergers
13.2 Easy Change
clearing toxicity: scenarios, insights, and reflections
14.1 Painful Practice
14.2 Family Friction
14.3 Power Trip
14.4 Nurses as Victims
14.5 Challenging Patients
14.6 Stereotypes/Biases Against Patients
15 on the battlefield: nurses under attack
clearing toxicity: scenarios, insights, and reflections
15.1 Physical Attack
15.2 Too Touchy
15.3 All the Wrong Attention
clearing toxicity: scenarios, insights, and reflections
16.1 Burned Out
16.2 Ambitious Attributes
16.3 Organizationally Cynical Energy Vampires
16.4 Special
16.5 Unsupportive Support
16.6 Replaceable
embodying transformational leadership
reflections on authentic leadership
a is your management style causing conflict?
c organizational cynicism self-assessment
