Читать книгу Designing Agentive Technology - Christopher Noessel - Страница 7

How to Use This Book

Frequently Asked Questions

Foreword

Introduction

PART I: SEEING

CHAPTER 1 The Thermostat That Evolved

Tools for Temperature

Drebbel’s Incubator

Then the Nest Learning Thermostat

Recap: From Tool to Agent

CHAPTER 2 Fait Accompli: Agentive Tech Is Here

Reducing Physical Work

Reducing Information Work

Putting Physical and Information Work Together to Become Agentive

Getting to a Working Definition of “Agentive”

Drawing a Boundary Around Agentive Technology

Recap: Agents Are Persistent, Background Assistants

CHAPTER 3 Agentive Tech Can Change the World

They Move Us from Moments to Interests

They’ll Do the Work You’re Not Good At

They’ll Do the Things We’re Unwilling to Do

They’ll Do the Embarrassing Things

They Will Allow Play . . .

. . . and They Will Encourage Discovery Through Drift

They Help Achieve Goals with Minimal Effort

The Scenario Is—a Lifetime

There May Be an Arms Race of Competing Agents

It’s Going to Be Big Enough to Affect Our Infrastructure

Places and Objects Will Need Them

They Will Help Us Overcome Some Human Foibles

Using Them, People Will Program the World

Our Species’ Future May Well Depend on Them

Recap: Yes, the World

CHAPTER 4 Six Takeaways from the History of Agentive Thinking

It’s as Old as Myth

Yes, Virginia, Computers Can Take Initiative

Automation Doesn’t Work Like You Think

It’s About the Feedback

Agency Is Fluid

The Agentive/Assistive Line Will Be Blurry

Recap: On the Agentive Shoulders of Giants

PART II: DOING

CHAPTER 5 A Modified Frame for Interaction

A New See-Think-Do Loop

Setting Up the Agent

Seeing What the Agent Is Doing

Having or Helping the Agent Do Stuff

Disengaging from the Agent

Rules and Exceptions, Triggers and Behaviors

New Technologies to Consider

Recap: New Tools in Your Backpack

Agentive Gardening with Mr. McGregor

CHAPTER 6 Ramping Up with an Agent

Conveying Capability

Conveying Limitations

Getting Goals, Preferences, and Permissions

Test Driving

Launch

Recap: Ramping Up Is Often the Tedious Part

Agentive Gardening with Mr. McGregor

CHAPTER 7 Everything Running Smoothly

Pause and Restart

Monitoring

Let Me Play, Anyway

Notifications

Recap: Smooth Sailing Is the Easy Part

Agentive Gardening with Mr. McGregor

CHAPTER 8 Handling Exceptions

Where Do These Interfaces Go?

A Nod to the Looping, Careening Rollercoaster of Trust

Limited Resources

Simple Manipulations

Tuning Triggers

Tuning Behaviors

Handoff and Takeback

Disengagement and Death

Recap: Handling Exceptions Is Often the Hard Part

Agentive Gardening with Mr. McGregor

CHAPTER 9 Handoff and Takeback

Does This Mean No AI?

Just 30 Minutes of Vigilance

Decreasing Expertise

Handing Off to Intermediates

Handing Off to the User

Takeback

Recap: Handoff and Takeback Are the Achilles’ Heel of Agentive Systems

CHAPTER 10 Evaluating Agents

Does This Mean No UI?

Methods

Traditional Usability for the Traditional Parts

Heuristic Evaluation for the Agentive Parts

Recap: Evaluate with Heuristics

PART III: THINKING

CHAPTER 11 How Will Our Practice Evolve?

First, We’ll Be Selling the Concept

Then We’ll Be Working on Making Agents Smarter

Hopefully, We’ll Work on Having Them Fade Away

Recap: The Signpost Says AGI

CHAPTER 12 Utopia, Dystopia, and Cat Videos

The Tyranny of the Light Bulb

But Will the Internet Save Us?

Dr. Jekyll and Mr. Agent

Ethics++

An Uncanny Breach

Delivering Strict Services to the 99%

Planned Robobsolescence

How Many Agents Are Too Many Agents?

Will We Lose the Skills We Hand Over to Agents?

What Will Agents Do to Our Self-Perception?

Is This as Close as We Ought to Come to General AI?

Recap: Issue-Filled Issues

CHAPTER 13 Your Mission, Should You Choose to Accept It

APPENDIX A Consolidated Touchpoints

APPENDIX B A List of Referenced Agentive Technology

Index

Acknowledgments

About the Author