Читать книгу Leading at a Distance - Darleen DeRosa - Страница 12

Of course, not every business leader is so sanguine about remote work. Netflix's Reed Hastings has called remote work “a pure negative.”⁵ Jamie Dimon, CEO of JPMorgan Chase, who started working again from the bank's New York headquarters in June 2020, said he sees social as well as economic damage from longer stretches of working from home. During public appearances, Jamie indicated that he believes that remote work is no substitute for in-person interaction, and he has seen alienation among younger workers. As a result, the bank started bringing workers back to the office in significant numbers in the fall of 2020. Many other CEOs we interviewed for the book would agree, especially at companies that either design and manufacture physical products, like Nike, or that have notable apprenticeship cultures, such as Goldman Sachs.

In addition, many people find working remotely extremely taxing. There are more meetings, more time on Zoom, and greater demands for managers to check in with their teams. Workloads have also expanded, with more emails (+5%), more emails sent outside business hours (+8%), and many more meetings (+13%), all combining to extend the workday by an average of 48 minutes.⁶ Jill Hooley, professor of psychology at Harvard and lead author of the classic textbook Abnormal Psychology, has studied managing depression in the workplace and the impact of remote work. “You hardly need me to tell you that we are dealing with very challenging times,” she told us. “Even the most successful business leaders may have family members or colleagues who have lost their jobs or who are dealing with other threats to their economic security.” She added that there are also the stresses that come from loss: “the loss of loved ones for some people, loss of our regular routines and favorite activities for everyone, as well as the stress that comes from loss of normalcy.”