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The Big Questions

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Moving forward, leaders and organizations are all confronting a series of important issues:

 How to optimize the impact of virtual leadership

 How to help employees have the most positive experiences so that their organizations can deliver the most positive results on a sustainable basis

 How to hire, train, coach, and promote employees virtually on an ongoing basis that lets them integrate into the fabric of the organization and thrive

 How to shift business models and organizational structures as the world continues to evolve

 How to think about the return to the office and the future of work in a post-COVID-19 world

 How to evolve corporate cultures from a distance

 And how, on an individual basis, to retain the energy, vitality, and enthusiasm that are needed in organizations and the world more than ever


Until now, there has not been a research-based, practical resource available to address these questions and guide leaders who must engage and lead from a distance. The objective of this book is to fill that gap and provide a hands-on, effective toolkit for organizations and leaders of remote employees and virtual teams. While this book can certainly be read from cover to cover, we recommend that you also use it as a chapter-by-chapter reference, making it your go-to guide for virtual leadership.

We believe that the common perception that remote work will never be as effective as work in traditional, face-to-face teams is false. Many companies we have worked with have already developed highly successful strategies for working in virtual teams. And some of the innovations and advantages are not possible in a physically proximate environment. Thanks to those companies, as well as our extensive research and consulting in this area, we have learned many helpful insights and best practices. By sharing our findings in this book, we hope to empower you to help your organization create a successful and dynamic virtual environment.

Leading at a Distance

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