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The Role of Businesses after 9/11

Corporations were integral in the response to 9/11. After two planes were intentionally flown into the World Trade Center, businesses expedited the evacuation of the Twin Towers. They donated office supplies for the make‐shift emergency operations center on pier 92 after building number seven was gutted by fire. Companies provided software to help emergency managers track personnel and resources. The private sector helped control the perimeter around ground zero with fences. Medical care was performed by private hospitals. The local and national media informed the public of the events and how to seek assistance. As recovery proceeded, many companies worked to restore phone, electric and gas utilities. Others helped to clean up dust in buildings, remove debris, relocate those who had lost office space and submit payments for life insurance policies. Response and recovery operations could have taken place as quickly as they did in New York City without the substantial involvement of the private sector.

Disaster Response and Recovery

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