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1 1 Jill Jusko, “Building a Better Supply Chain,” IndustryWeek (August 2009), 26–28.

2 2 www.seattlepi.com/boeing/787/787primer.asp.

3 3 John Teresko, “The Boeing 787: A Matter of Materials,” IndustryWeek (December 2007), 34–38.

4 4 Stephen C. Rogers, The Supply-Based Advantage (New York: Amacom, 2009), 144–148.

5 5 Suman Sarkar, The Supply Chain Revolution (New York: Amacom, 2017), 42.

6 6 Natalie Kitroeff and David Gelles, “Claims of Shoddy Production Draw Scrutiny to a Second Boeing Jet,” The New York Times (20 April 2019), www.nytimes.com.

7 7 Helen L. Richardson, “Building a Better Supply Chain,” Logistics Today (April 2005), 17–25.

8 8 Bob Herzog spoke at the Kinexions 2019 conference (16 October 2019), video posted at www.kinaxis.com.

9 9 John Langley Jr. and Infosys, 2020 Third-Party Logistics Study: The State of Logistics Outsourcing (University Park, PA: Penn State University, 2020), 9.

10 10 David Blanchard, “Inbound for Glory,” Supply Chain Technology News (April 2003), 1, 11.

11 11 Steve Banker, “Land O'Lakes Uses Visibility and Velocity to Combat Supply Chain Variability,” Forbes (1 November 2019), www.forbes.com.

12 12 www.uber.com.

13 13 “Health Care Costs 101: US Spending Growth Relatively Steady in 2018,” California Health Care Foundation (May 2020), www.chcf.org.

14 14 David Blanchard, “Leaning into the Supply Chain,” IndustryWeek (September 2014), 24–28.

15 15 Sundiatu Dixon-Fyle, Kevin Dolan, Vivian Hunt, et al., “Diversity Wins: How Inclusion Matters,” McKinsey & Company (19 May 2020), www.mckinsey.com.

16 16 David Blanchard, “Top 25 Supply Chains of 2017,” IndustryWeek (19 June 2017), www.industryweek.com.

17 17 Steve Minter, “Will Millennials Change Manufacturing?” Industry Week (28 December 2017), www.industryweek.com.

18 18 www.3m.com.

19 19 Mike Griswold, Dana Stiffler, Stephen Meyer, et al., “The Gartner Supply Chain Top 25 for 2020,” Gartner (May 2020), www.gartner.com.

20 20 “Shell: Achieving a Step Change in Logistics Performance through the Design and Deployment of a First-in-Industry 4PL Logistics Solution,” Accenture (2015), www.accenture.com.

21 21 www.e2open.com.

22 22 Steven Norton, “Shell Announces Plans to Deploy AI Applications at Scale,” The Wall Street Journal (20 September 2018), www.wsj.com.

23 23 David Blanchard, “The Healing Power of the IoT,” IndustryWeek (September/October 2016), 26–28.

24 24 www.jnj.com.

25 25 David Blanchard, “Top 25 Supply Chains of 2018,” Material Handling & Logistics (25 June 2018), www.mhlnews.com.

26 26 David Blanchard, “Mentoring and Technology Offer a Healthy Outlook for J&J,” IndustryWeek (2 January 2017), www.industryweek.com.

27 27 Lauren Thomas and Courtney Reagan, “Watch Out, Retailers. This Is Just How Big Amazon Is Becoming,” CNBC (13 July 2018), www.cnbc.com.

28 28 David Blanchard, “The Shape of Logistics Things to Come,” Material Handling & Logistics (September 2017), 12–19.