Читать книгу Controls And Data Services A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 6

Table of Contents

About The Art of Service8

Included Resources - how to access8

Purpose of this Self-Assessment10

How to use the Self-Assessment11

Controls And Data Services

Scorecard Example13

Controls And Data Services

Scorecard14

BEGINNING OF THE

SELF-ASSESSMENT:15

CRITERION #1: RECOGNIZE16

CRITERION #2: DEFINE:28

CRITERION #3: MEASURE:45

CRITERION #4: ANALYZE:60

CRITERION #5: IMPROVE:76

CRITERION #6: CONTROL:93

CRITERION #7: SUSTAIN:106

Controls And Data Services and Managing Projects, Criteria for Project Managers:132

1.0 Initiating Process Group: Controls And Data Services133

1.1 Project Charter: Controls And Data Services135

1.2 Stakeholder Register: Controls And Data Services137

1.3 Stakeholder Analysis Matrix: Controls And Data Services138

2.0 Planning Process Group: Controls And Data Services140

2.1 Project Management Plan: Controls And Data Services142

2.2 Scope Management Plan: Controls And Data Services144

2.3 Requirements Management Plan: Controls And Data Services146

2.4 Requirements Documentation: Controls And Data Services148

2.5 Requirements Traceability Matrix: Controls And Data Services150

2.6 Project Scope Statement: Controls And Data Services152

2.7 Assumption and Constraint Log: Controls And Data Services154

2.8 Work Breakdown Structure: Controls And Data Services156

2.9 WBS Dictionary: Controls And Data Services158

2.10 Schedule Management Plan: Controls And Data Services160

2.11 Activity List: Controls And Data Services162

2.12 Activity Attributes: Controls And Data Services164

2.13 Milestone List: Controls And Data Services166

2.14 Network Diagram: Controls And Data Services168

2.15 Activity Resource Requirements: Controls And Data Services170

2.16 Resource Breakdown Structure: Controls And Data Services171

2.17 Activity Duration Estimates: Controls And Data Services173

2.18 Duration Estimating Worksheet: Controls And Data Services176

2.19 Project Schedule: Controls And Data Services178

2.20 Cost Management Plan: Controls And Data Services180

2.21 Activity Cost Estimates: Controls And Data Services182

2.22 Cost Estimating Worksheet: Controls And Data Services184

2.23 Cost Baseline: Controls And Data Services186

2.24 Quality Management Plan: Controls And Data Services188

2.25 Quality Metrics: Controls And Data Services190

2.26 Process Improvement Plan: Controls And Data Services192

2.27 Responsibility Assignment Matrix: Controls And Data Services194

2.28 Roles and Responsibilities: Controls And Data Services196

2.29 Human Resource Management Plan: Controls And Data Services198

2.30 Communications Management Plan: Controls And Data Services200

2.31 Risk Management Plan: Controls And Data Services202

2.32 Risk Register: Controls And Data Services204

2.33 Probability and Impact Assessment: Controls And Data Services206

2.34 Probability and Impact Matrix: Controls And Data Services208

2.35 Risk Data Sheet: Controls And Data Services210

2.36 Procurement Management Plan: Controls And Data Services212

2.37 Source Selection Criteria: Controls And Data Services214

2.38 Stakeholder Management Plan: Controls And Data Services216

2.39 Change Management Plan: Controls And Data Services218

3.0 Executing Process Group: Controls And Data Services220

3.1 Team Member Status Report: Controls And Data Services222

3.2 Change Request: Controls And Data Services224

3.3 Change Log: Controls And Data Services226

3.4 Decision Log: Controls And Data Services228

3.5 Quality Audit: Controls And Data Services230

3.6 Team Directory: Controls And Data Services233

3.7 Team Operating Agreement: Controls And Data Services235

3.8 Team Performance Assessment: Controls And Data Services237

3.9 Team Member Performance Assessment: Controls And Data Services239

3.10 Issue Log: Controls And Data Services241

4.0 Monitoring and Controlling Process Group: Controls And Data Services243

4.1 Project Performance Report: Controls And Data Services245

4.2 Variance Analysis: Controls And Data Services247

4.3 Earned Value Status: Controls And Data Services249

4.4 Risk Audit: Controls And Data Services251

4.5 Contractor Status Report: Controls And Data Services253

4.6 Formal Acceptance: Controls And Data Services255

5.0 Closing Process Group: Controls And Data Services257

5.1 Procurement Audit: Controls And Data Services259

5.2 Contract Close-Out: Controls And Data Services261

5.3 Project or Phase Close-Out: Controls And Data Services263

5.4 Lessons Learned: Controls And Data Services265

Index267