Читать книгу Health Services A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How can auditing be a preventative security measure?
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2. How many trainings, in total, are needed?
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3. Who needs to know about Health services?
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4. What activities does the governance board need to consider?
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5. Can management personnel recognize the monetary benefit of Health services?
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6. Do you recognize Health services achievements?
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7. Why the need?
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8. What needs to stay?
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9. Has ever needed or received mental health services?
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10. Would you recognize a threat from the inside?
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11. How much are sponsors, customers, partners, stakeholders involved in Health services? In other words, what are the risks, if Health services does not deliver successfully?
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12. Think about the people you identified for your Health services project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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13. What would happen if Health services weren’t done?
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14. Did you miss any major Health services issues?
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15. What is the problem and/or vulnerability?
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16. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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17. Who should resolve the Health services issues?
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18. Which groups in need of mental health services get the least help?
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19. Which services need to work with which to achieve the objectives?
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20. What barriers prevent you from using health services?
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21. What are the stakeholder objectives to be achieved with Health services?
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22. Are specialist mental health services being targeted on the most needy clients?
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23. Where is training needed?
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24. What is the Health services problem definition? What do you need to resolve?
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25. Do you need to avoid or amend any Health services activities?
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26. What is the problem or issue?
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27. What resources or support might you need?
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28. What information is needed to calculate the indicators?
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29. Who needs budgets?
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30. What information do users need?
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31. Who needs to know?
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32. Does your organization need more Health services education?
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33. Are there follow-up procedures in place to individuals or groups in need of disaster mental health services?
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34. Do you have/need 24-hour access to key personnel?
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35. What problems are you facing and how do you consider Health services will circumvent those obstacles?
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36. What percentage of clients with needs experience wait times of more than a month for mental health services?
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37. What problems have been identified and/or are reported?
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38. How adequate is your current access to ongoing mental health services, if needed?
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39. What situation(s) led to this Health services Self Assessment?
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40. What problems are faced by supervisors?
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41. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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42. What populations need mental and behavioral health services the most in your community?
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43. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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44. Are there Health services problems defined?
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45. What is the smallest subset of the problem you can usefully solve?
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46. What are the Health services resources needed?
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47. Are there any specific expectations or concerns about the Health services team, Health services itself?
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48. What would help people who need mental health services to stay in treatment?
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49. What else needs to be measured?
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50. Does Health services create potential expectations in other areas that need to be recognized and considered?
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51. What are the expected benefits of Health services to the stakeholder?
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52. Are employees recognized for desired behaviors?
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53. How do you take a forward-looking perspective in identifying Health services research related to market response and models?
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54. Have you identified your Health services key performance indicators?
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55. How are the Health services’s objectives aligned to the group’s overall stakeholder strategy?
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56. What Health services problem should be solved?
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57. Whom do you really need or want to serve?
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58. Will Health services deliverables need to be tested and, if so, by whom?
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59. Will it solve real problems?
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60. Who else hopes to benefit from it?
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61. Will a response program recognize when a crisis occurs and provide some level of response?
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62. To what extent would your organization benefit from being recognized as a award recipient?
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63. How do you recognize an Health services objection?
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64. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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65. As a sponsor, customer or management, how important is it to meet goals, objectives?
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66. How do you assess your Health services workforce capability and capacity needs, including skills, competencies, and staffing levels?
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67. What health and mental health services are likely to be needed?
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68. Which other populations face significant unmet need for mental health services?
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69. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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70. What do you need to start doing?
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71. Is the quality assurance team identified?
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72. What are your needs in relation to Health services skills, labor, equipment, and markets?
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73. Consider your own Health services project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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74. Are there any revenue recognition issues?
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75. What do employees need in the short term?
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76. Do practice-based preventive child health services affect the use of organizations?
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77. What is the extent or complexity of the Health services problem?
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78. How does it fit into your organizational needs and tasks?
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79. How are you going to measure success?
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80. Do people have access to psychosocial and mental health services to reduce mental health morbidity and social problems?
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81. What extra resources will you need?
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82. Is the need for organizational change recognized?
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83. Are controls defined to recognize and contain problems?
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84. What are the timeframes required to resolve each of the issues/problems?
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85. Which needs are not included or involved?
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86. Are problem definition and motivation clearly presented?
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87. What does Health services success mean to the stakeholders?
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88. Is it needed?
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89. Does addressing basic needs help access mental health services?
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90. Which issues are too important to ignore?
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91. Will new equipment/products be required to facilitate Health services delivery, for example is new software needed?
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92. Are there regulatory / compliance issues?
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93. How do you recognize an objection?
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94. What vendors make products that address the Health services needs?
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95. What are the clients issues and concerns?
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96. What are the minority interests and what amount of minority interests can be recognized?
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97. To what extent does each concerned units management team recognize Health services as an effective investment?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health services Index at the beginning of the Self-Assessment.