Читать книгу Health Services A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 9
ОглавлениеCRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Does Health services systematically track and analyze outcomes for accountability and quality improvement?
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2. What could cause delays in the schedule?
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3. What does a Test Case verify?
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4. What is the root cause(s) of the problem?
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5. What is your decision requirements diagram?
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6. Which Health services impacts are significant?
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7. How are costs allocated?
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8. Are you aware of what could cause a problem?
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9. What users will be impacted?
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10. What has the team done to assure the stability and accuracy of the measurement process?
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11. Do you have any cost Health services limitation requirements?
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12. Do you verify that corrective actions were taken?
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13. What are you verifying?
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14. How do you measure efficient delivery of Health services services?
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15. What are the costs and benefits?
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16. How do you prevent mis-estimating cost?
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17. How do you aggregate measures across priorities?
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18. What would it cost to replace your technology?
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19. Who participated in the data collection for measurements?
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20. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Health services services/products?
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21. How will the Health services data be analyzed?
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22. How can you manage cost down?
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23. How can you measure the performance?
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24. Are actual costs in line with budgeted costs?
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25. How do you verify performance?
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26. What is the Health services business impact?
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27. Was a life-cycle cost analysis performed?
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28. Do you have a flow diagram of what happens?
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29. What tests verify requirements?
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30. How will measures be used to manage and adapt?
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31. Is there a Performance Baseline?
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32. How will your organization measure success?
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33. Why do you expend time and effort to implement measurement, for whom?
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34. Was a business case (cost/benefit) developed?
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35. How do you know that any Health services analysis is complete and comprehensive?
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36. Does a Health services quantification method exist?
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37. Is the scope of Health services cost analysis cost-effective?
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38. What impacts will the adoption of digital technology in mental health services have on capacity, access to services, waiting times, and preferred appointment times?
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39. What does verifying compliance entail?
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40. What could cause you to change course?
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41. What causes mismanagement?
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42. What happens if cost savings do not materialize?
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43. How will success or failure be measured?
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44. What causes extra work or rework?
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45. How do you measure variability?
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46. Have the concerns of stakeholders to help identify and define potential barriers been obtained and analyzed?
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47. How do you identify and analyze stakeholders and their interests?
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48. What data was collected (past, present, future/ongoing)?
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49. Are there competing Health services priorities?
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50. How is progress measured?
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51. What would be a real cause for concern?
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52. When is Root Cause Analysis Required?
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53. What does losing customers cost your organization?
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54. What measurements are being captured?
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55. Does management have the right priorities among projects?
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56. Who pays the cost?
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57. Who should receive measurement reports?
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58. What are the estimated costs of proposed changes?
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59. When a disaster occurs, who gets priority?
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60. How will effects be measured?
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61. How much does it cost?
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62. Are there beneficiary out of pocket costs for telehealth services?
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63. Are losses documented, analyzed, and remedial processes developed to prevent future losses?
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64. Will Health services have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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65. Do you effectively measure and reward individual and team performance?
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66. What are the Health services key cost drivers?
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67. The approach of traditional Health services works for detail complexity but is focused on a systematic approach rather than an understanding of the nature of systems themselves, what approach will permit your organization to deal with the kind of unpredictable emergent behaviors that dynamic complexity can introduce?
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68. How do you recognize a recovery focus in mental health services?
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69. Why do the measurements/indicators matter?
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70. Are supply costs steady or fluctuating?
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71. What charts has the team used to display the components of variation in the process?
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72. What particular quality tools did the team find helpful in establishing measurements?
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73. What are the costs of delaying Health services action?
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74. What are the key input variables? What are the key process variables? What are the key output variables?
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75. How do you measure success?
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76. How is performance measured?
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77. How long to keep data and how to manage retention costs?
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78. What is measured? Why?
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79. What are the operational costs after Health services deployment?
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80. Does your organization systematically track and analyze outcomes related for accountability and quality improvement?
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81. Why a Health services focus?
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82. Have changes been properly/adequately analyzed for effect?
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83. At what cost?
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84. How do you verify and validate the Health services data?
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85. How do you quantify and qualify impacts?
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86. What is the total cost related to deploying Health services, including any consulting or professional services?
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87. What kind of analytics data will be gathered?
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88. What evidence is there and what is measured?
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89. What can be used to verify compliance?
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90. Is there an opportunity to verify requirements?
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91. Have all non-recommended alternatives been analyzed in sufficient detail?
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92. How are you verifying it?
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93. Can you do Health services without complex (expensive) analysis?
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94. How do you do risk analysis of rare, cascading, catastrophic events?
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95. What are the agreed upon definitions of the high impact areas, defect(s), unit(s), and opportunities that will figure into the process capability metrics?
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96. Are the measurements objective?
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97. How do you verify and develop ideas and innovations?
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98. How frequently do you track Health services measures?
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99. What are your operating costs?
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100. Does Health services analysis show the relationships among important Health services factors?
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101. How will you measure success?
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102. What are allowable costs?
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103. Is a follow-up focused external Health services review required?
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104. What are your primary costs, revenues, assets?
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105. Is long term and short term variability accounted for?
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106. Have design-to-cost goals been established?
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107. How do you verify the Health services requirements quality?
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108. How are measurements made?
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109. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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110. How can you measure Health services in a systematic way?
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111. Which costs should be taken into account?
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112. Does your health services research program on decreasing wait times have an important impact on policy makers and health care?
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113. Was a data collection plan established?
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114. Has a cost benefit analysis been performed?
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115. What is your cost benefit analysis?
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116. How sensitive must the Health services strategy be to cost?
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117. What is an unallowable cost?
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118. What are your key Health services indicators that you will measure, analyze and track?
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119. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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120. Are there any easy-to-implement alternatives to Health services? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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121. What are the costs?
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122. How do you focus on what is right -not who is right?
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123. Are the Health services benefits worth its costs?
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124. Have the types of risks that may impact Health services been identified and analyzed?
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125. Is Process Variation Displayed/Communicated?
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126. How can you reduce the costs of obtaining inputs?
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127. How to cause the change?
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128. Are you able to realize any cost savings?
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129. Do staff have the necessary skills to collect, analyze, and report data?
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130. What is the cause of any Health services gaps?
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131. How do you verify the authenticity of the data and information used?
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132. When are costs are incurred?
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133. Are Health services vulnerabilities categorized and prioritized?
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134. What are hidden Health services quality costs?
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135. What are predictive Health services analytics?
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136. Where is the cost?
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137. What are the Health services investment costs?
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138. Is the cost worth the Health services effort ?
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139. What causes innovation to fail or succeed in your organization?
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140. What key measures identified indicate the performance of the stakeholder process?
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141. What does your operating model cost?
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