Читать книгу Quality In Health Care A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 6

Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

Quality In Health Care

Scorecard Example12

Quality In Health Care

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:27

CRITERION #3: MEASURE:43

CRITERION #4: ANALYZE:57

CRITERION #5: IMPROVE:74

CRITERION #6: CONTROL:91

CRITERION #7: SUSTAIN:103

Quality In Health Care and Managing Projects, Criteria for Project Managers:127

1.0 Initiating Process Group: Quality In Health Care128

1.1 Project Charter: Quality In Health Care130

1.2 Stakeholder Register: Quality In Health Care132

1.3 Stakeholder Analysis Matrix: Quality In Health Care133

2.0 Planning Process Group: Quality In Health Care135

2.1 Project Management Plan: Quality In Health Care137

2.2 Scope Management Plan: Quality In Health Care139

2.3 Requirements Management Plan: Quality In Health Care141

2.4 Requirements Documentation: Quality In Health Care143

2.5 Requirements Traceability Matrix: Quality In Health Care145

2.6 Project Scope Statement: Quality In Health Care147

2.7 Assumption and Constraint Log: Quality In Health Care149

2.8 Work Breakdown Structure: Quality In Health Care151

2.9 WBS Dictionary: Quality In Health Care153

2.10 Schedule Management Plan: Quality In Health Care156

2.11 Activity List: Quality In Health Care158

2.12 Activity Attributes: Quality In Health Care160

2.13 Milestone List: Quality In Health Care162

2.14 Network Diagram: Quality In Health Care164

2.15 Activity Resource Requirements: Quality In Health Care166

2.16 Resource Breakdown Structure: Quality In Health Care168

2.17 Activity Duration Estimates: Quality In Health Care170

2.18 Duration Estimating Worksheet: Quality In Health Care172

2.19 Project Schedule: Quality In Health Care174

2.20 Cost Management Plan: Quality In Health Care176

2.21 Activity Cost Estimates: Quality In Health Care178

2.22 Cost Estimating Worksheet: Quality In Health Care180

2.23 Cost Baseline: Quality In Health Care182

2.24 Quality Management Plan: Quality In Health Care184

2.25 Quality Metrics: Quality In Health Care186

2.26 Process Improvement Plan: Quality In Health Care188

2.27 Responsibility Assignment Matrix: Quality In Health Care190

2.28 Roles and Responsibilities: Quality In Health Care192

2.29 Human Resource Management Plan: Quality In Health Care194

2.30 Communications Management Plan: Quality In Health Care196

2.31 Risk Management Plan: Quality In Health Care198

2.32 Risk Register: Quality In Health Care200

2.33 Probability and Impact Assessment: Quality In Health Care202

2.34 Probability and Impact Matrix: Quality In Health Care204

2.35 Risk Data Sheet: Quality In Health Care206

2.36 Procurement Management Plan: Quality In Health Care208

2.37 Source Selection Criteria: Quality In Health Care210

2.38 Stakeholder Management Plan: Quality In Health Care212

2.39 Change Management Plan: Quality In Health Care214

3.0 Executing Process Group: Quality In Health Care216

3.1 Team Member Status Report: Quality In Health Care218

3.2 Change Request: Quality In Health Care220

3.3 Change Log: Quality In Health Care222

3.4 Decision Log: Quality In Health Care224

3.5 Quality Audit: Quality In Health Care226

3.6 Team Directory: Quality In Health Care229

3.7 Team Operating Agreement: Quality In Health Care231

3.8 Team Performance Assessment: Quality In Health Care233

3.9 Team Member Performance Assessment: Quality In Health Care235

3.10 Issue Log: Quality In Health Care237

4.0 Monitoring and Controlling Process Group: Quality In Health Care239

4.1 Project Performance Report: Quality In Health Care241

4.2 Variance Analysis: Quality In Health Care243

4.3 Earned Value Status: Quality In Health Care245

4.4 Risk Audit: Quality In Health Care247

4.5 Contractor Status Report: Quality In Health Care249

4.6 Formal Acceptance: Quality In Health Care251

5.0 Closing Process Group: Quality In Health Care253

5.1 Procurement Audit: Quality In Health Care255

5.2 Contract Close-Out: Quality In Health Care257

5.3 Project or Phase Close-Out: Quality In Health Care259

5.4 Lessons Learned: Quality In Health Care261

Index263