Читать книгу Community Health Services A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 6

Table of Contents

About The Art of Service8

Included Resources - how to access8

Purpose of this Self-Assessment10

How to use the Self-Assessment11

Community Health Services

Scorecard Example13

Community Health Services

Scorecard14

BEGINNING OF THE

SELF-ASSESSMENT:15

CRITERION #1: RECOGNIZE16

CRITERION #2: DEFINE:28

CRITERION #3: MEASURE:44

CRITERION #4: ANALYZE:58

CRITERION #5: IMPROVE:74

CRITERION #6: CONTROL:90

CRITERION #7: SUSTAIN:103

Community Health Services and Managing Projects, Criteria for Project Managers:128

1.0 Initiating Process Group: Community Health Services129

1.1 Project Charter: Community Health Services131

1.2 Stakeholder Register: Community Health Services133

1.3 Stakeholder Analysis Matrix: Community Health Services134

2.0 Planning Process Group: Community Health Services136

2.1 Project Management Plan: Community Health Services138

2.2 Scope Management Plan: Community Health Services140

2.3 Requirements Management Plan: Community Health Services142

2.4 Requirements Documentation: Community Health Services144

2.5 Requirements Traceability Matrix: Community Health Services146

2.6 Project Scope Statement: Community Health Services148

2.7 Assumption and Constraint Log: Community Health Services151

2.8 Work Breakdown Structure: Community Health Services153

2.9 WBS Dictionary: Community Health Services155

2.10 Schedule Management Plan: Community Health Services158

2.11 Activity List: Community Health Services160

2.12 Activity Attributes: Community Health Services162

2.13 Milestone List: Community Health Services164

2.14 Network Diagram: Community Health Services166

2.15 Activity Resource Requirements: Community Health Services168

2.16 Resource Breakdown Structure: Community Health Services170

2.17 Activity Duration Estimates: Community Health Services172

2.18 Duration Estimating Worksheet: Community Health Services175

2.19 Project Schedule: Community Health Services177

2.20 Cost Management Plan: Community Health Services179

2.21 Activity Cost Estimates: Community Health Services181

2.22 Cost Estimating Worksheet: Community Health Services183

2.23 Cost Baseline: Community Health Services185

2.24 Quality Management Plan: Community Health Services187

2.25 Quality Metrics: Community Health Services189

2.26 Process Improvement Plan: Community Health Services191

2.27 Responsibility Assignment Matrix: Community Health Services193

2.28 Roles and Responsibilities: Community Health Services195

2.29 Human Resource Management Plan: Community Health Services197

2.30 Communications Management Plan: Community Health Services199

2.31 Risk Management Plan: Community Health Services201

2.32 Risk Register: Community Health Services203

2.33 Probability and Impact Assessment: Community Health Services205

2.34 Probability and Impact Matrix: Community Health Services207

2.35 Risk Data Sheet: Community Health Services209

2.36 Procurement Management Plan: Community Health Services211

2.37 Source Selection Criteria: Community Health Services213

2.38 Stakeholder Management Plan: Community Health Services215

2.39 Change Management Plan: Community Health Services217

3.0 Executing Process Group: Community Health Services219

3.1 Team Member Status Report: Community Health Services221

3.2 Change Request: Community Health Services223

3.3 Change Log: Community Health Services225

3.4 Decision Log: Community Health Services227

3.5 Quality Audit: Community Health Services229

3.6 Team Directory: Community Health Services232

3.7 Team Operating Agreement: Community Health Services234

3.8 Team Performance Assessment: Community Health Services236

3.9 Team Member Performance Assessment: Community Health Services239

3.10 Issue Log: Community Health Services241

4.0 Monitoring and Controlling Process Group: Community Health Services243

4.1 Project Performance Report: Community Health Services245

4.2 Variance Analysis: Community Health Services247

4.3 Earned Value Status: Community Health Services249

4.4 Risk Audit: Community Health Services251

4.5 Contractor Status Report: Community Health Services253

4.6 Formal Acceptance: Community Health Services255

5.0 Closing Process Group: Community Health Services257

5.1 Procurement Audit: Community Health Services259

5.2 Contract Close-Out: Community Health Services261

5.3 Project or Phase Close-Out: Community Health Services263

5.4 Lessons Learned: Community Health Services265

Index267