Читать книгу Critical Incident Response Team A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 9
ОглавлениеCRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What are the Critical Incident Response Team investment costs?
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2. How do you verify your resources?
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3. What drives O&M cost?
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4. At what cost?
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5. What is your Critical Incident Response Team quality cost segregation study?
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6. How do you measure success?
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7. Has a cost center been established?
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8. Where is the cost?
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9. What measurements are being captured?
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10. What are your customers expectations and measures?
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11. Are there competing Critical Incident Response Team priorities?
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12. How do you verify the authenticity of the data and information used?
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13. What could cause you to change course?
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14. What does verifying compliance entail?
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15. Are there measurements based on task performance?
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16. How do you quantify and qualify impacts?
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17. Are missed Critical Incident Response Team opportunities costing your organization money?
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18. Is there an opportunity to verify requirements?
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19. What are the strategic priorities for this year?
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20. What would be a real cause for concern?
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21. Are supply costs steady or fluctuating?
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22. How to cause the change?
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23. How can you reduce costs?
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24. What could cause delays in the schedule?
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25. What happens if cost savings do not materialize?
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26. Are actual costs in line with budgeted costs?
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27. What would it cost to replace your technology?
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28. Have design-to-cost goals been established?
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29. What harm might be caused?
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30. What is measured? Why?
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31. How sensitive must the Critical Incident Response Team strategy be to cost?
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32. What are the costs of delaying Critical Incident Response Team action?
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33. What are your primary costs, revenues, assets?
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34. What are allowable costs?
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35. How is progress measured?
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36. Are there any easy-to-implement alternatives to Critical Incident Response Team? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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37. When should you bother with diagrams?
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38. How is the value delivered by Critical Incident Response Team being measured?
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39. What are the costs?
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40. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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41. How do you prevent mis-estimating cost?
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42. Who is involved in verifying compliance?
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43. How can a Critical Incident Response Team test verify your ideas or assumptions?
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44. How do you verify and validate the Critical Incident Response Team data?
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45. What is your decision requirements diagram?
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46. Is the cost worth the Critical Incident Response Team effort ?
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47. What are the Critical Incident Response Team key cost drivers?
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48. What causes mismanagement?
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49. How much does it cost?
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50. What is the cause of any Critical Incident Response Team gaps?
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51. How will you measure your Critical Incident Response Team effectiveness?
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52. What are the costs of reform?
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53. How do you verify Critical Incident Response Team completeness and accuracy?
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54. The approach of traditional Critical Incident Response Team works for detail complexity but is focused on a systematic approach rather than an understanding of the nature of systems themselves, what approach will permit your organization to deal with the kind of unpredictable emergent behaviors that dynamic complexity can introduce?
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55. What tests verify requirements?
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56. Do you verify that corrective actions were taken?
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57. How can you reduce the costs of obtaining inputs?
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58. What is the root cause(s) of the problem?
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59. What are the operational costs after Critical Incident Response Team deployment?
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60. What are your key Critical Incident Response Team organizational performance measures, including key short and longer-term financial measures?
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61. What measurements are possible, practicable and meaningful?
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62. What is the total fixed cost?
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63. How will your organization measure success?
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64. How will success or failure be measured?
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65. Which Critical Incident Response Team impacts are significant?
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66. What users will be impacted?
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67. What are the current costs of the Critical Incident Response Team process?
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68. What is an unallowable cost?
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69. How is performance measured?
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70. Do you have a flow diagram of what happens?
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71. What are the costs and benefits?
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72. Does the Critical Incident Response Team task fit the client’s priorities?
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73. What is the Critical Incident Response Team business impact?
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74. What details are required of the Critical Incident Response Team cost structure?
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75. What are your operating costs?
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76. How are you verifying it?
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77. What do you measure and why?
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78. What does your operating model cost?
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79. Where is it measured?
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80. How will costs be allocated?
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81. Who should receive measurement reports?
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82. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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83. Why do the measurements/indicators matter?
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84. Do you have an issue in getting priority?
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85. How can you measure the performance?
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86. What does losing customers cost your organization?
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87. How frequently do you verify your Critical Incident Response Team strategy?
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88. Are the Critical Incident Response Team benefits worth its costs?
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89. How long to keep data and how to manage retention costs?
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90. When are costs are incurred?
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91. What causes extra work or rework?
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92. Are the units of measure consistent?
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93. How do you verify if Critical Incident Response Team is built right?
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94. When a disaster occurs, who gets priority?
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95. How can you measure Critical Incident Response Team in a systematic way?
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96. Did you tackle the cause or the symptom?
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97. Does management have the right priorities among projects?
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98. Is the solution cost-effective?
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99. Among the Critical Incident Response Team product and service cost to be estimated, which is considered hardest to estimate?
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100. How will measures be used to manage and adapt?
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101. What relevant entities could be measured?
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102. Where can you go to verify the info?
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103. What causes investor action?
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104. Are you aware of what could cause a problem?
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105. How do you verify and develop ideas and innovations?
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106. How do your measurements capture actionable Critical Incident Response Team information for use in exceeding your customers expectations and securing your customers engagement?
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107. Which costs should be taken into account?
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108. Does a Critical Incident Response Team quantification method exist?
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109. What are the estimated costs of proposed changes?
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110. What do people want to verify?
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111. What are you verifying?
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112. Are Critical Incident Response Team vulnerabilities categorized and prioritized?
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113. What evidence is there and what is measured?
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114. How do you measure efficient delivery of Critical Incident Response Team services?
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115. What potential environmental factors impact the Critical Incident Response Team effort?
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116. Will Critical Incident Response Team have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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117. Are the measurements objective?
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118. Are you taking your company in the direction of better and revenue or cheaper and cost?
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119. Do the benefits outweigh the costs?
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120. How will you measure success?
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121. How do you verify performance?
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122. Why do you expend time and effort to implement measurement, for whom?
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123. How do you verify the Critical Incident Response Team requirements quality?
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124. How do you aggregate measures across priorities?
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125. How do you measure lifecycle phases?
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