Читать книгу Start & Run an Internet Research Business - Gerhard W. Kautz - Страница 9

Good communication skills are essential in running any successful business; not necessarily to do the work, but to get the contracts and understand clients’ needs. Written communication skills are required to make the initial contact with potential clients, and to deliver the final product in the form of a written report.

Listening skills are required to understand what the client is asking you to do. You will often have to augment this with perception skills to fully understand what the client wants, even though he or she is not being clear in his or her request. The skill of knowing how to ask the right questions is also important for understanding the client’s wishes.