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Further reading

Оглавление

1 Manley, K., Sanders, K., Cardiff, S., and Webster, J. (2011). Effective workplace culture: the attributes, enabling factors and consequences of a new concept. International Practice Development Journal 1 (2): 1–29.

2 McCance, T., Hastings, J., and Dowler, H. (2015). Evaluating the use of key performance indicators to evidence the patient experience. Journal of Clinical Nursing 24: 3084–3094.

3 Slater, P., McCance, T., and McCormack, B. (2017). The development and testing of the person‐centred practice inventory – staff (PCPI‐S). International Journal of Quality in Healthcare 29 (4): 541–547.

Fundamentals of Person-Centred Healthcare Practice

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