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Effective Communication

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Improving the effectiveness of communication among caregivers is one of the National Patient Safety Goals (TJC, 2018a, 2018b, 2018c). Communication ensures that messages are heard correctly and accurately; prevents incorrect assumptions and misunderstandings that could lead to wrong decisions; and is essential within nursing and with other members of the interprofessional team.

Kelly Vana's Nursing Leadership and Management

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