Читать книгу Kelly Vana's Nursing Leadership and Management - Группа авторов - Страница 224
Effective Communication
ОглавлениеImproving the effectiveness of communication among caregivers is one of the National Patient Safety Goals (TJC, 2018a, 2018b, 2018c). Communication ensures that messages are heard correctly and accurately; prevents incorrect assumptions and misunderstandings that could lead to wrong decisions; and is essential within nursing and with other members of the interprofessional team.